Trustly is a Swedish payment option, founded in Sweden. Trustly e-wallet services are currently available in 21 markets, among them the UK, Spain and Germany.
With the popularity of e-wallet services as online casino payment methods, it’s no wonder that Trustly has become more prominent in online casinos.
As with any payment method, players should first weigh out the pros & cons, seek the best Trustly casinos, and find any essential information. Luckily, we’ve done the dirty work for you – keep reading to find out!
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Using Trustly as a deposit method
Unlike other e-wallets, you don’t have to maintain a separate account with Trustly. This means you don’t have to transfer funds to an online account to use. Instead, you link Trustly with your account from a bank affiliated with the service. This makes Trustly especially safe to use but faster than normal wire transfers.
Trustly deposit step by step
Online casinos that accept Trustly as a deposit method list it on the deposit page in your casino account.
Select Trustly. Then select your bank and enter your online banking credentials. Finally, enter the amount you would like to deposit and confirm. To confirm, you will need to use your bank’s confirmation method.
Trustly is basically an online wire transfer, so your bank may use a PIN, a visual TAN, mTAN or a similar method to confirm transactions. You can use Trustly if your bank isn’t affiliated with the service, too. In that case, allow 24 to 72 hours for payments to be processed.
Using Trustly as a withdrawal method
Trustly is a payment method that is fairly often offered as deposit method only. Where withdrawals are available, online casino withdrawal limits with Trustly are quite low. If you want to use Trustly as a deposit and withdrawal method, check your casino’s payment methods page first to make sure it is possible.
Trustly withdrawal step by step
To make a withdrawal, choose Trustly from the withdrawal methods in your casino account.
- Choose your bank
- Specify the amount you would like to withdraw
- Log in to your bank’s online account
- Confirm your transaction using your bank’s available method
How fast are Trustly withdrawals?
If you have a bank account linked with Trustly, withdrawals are almost instant. Since your Trustly account is verified with your bank, internal security processes finish much faster, and so it takes a few hours at most for large sums until your winnings are in your account.
This is slightly different with bank accounts not linked to trustly. In that case, withdrawals take much longer, usually 1 to 3 days. This is still faster than using a card or bank wire transfer, however. The maximum withdrawal amount can in some cases also be higher with trustly than it is with other payment methods, depending on your casino.
Pros and cons of using Trustly
Trustly is fast, secure and requires no complex sign up or log in. You don’t need to memorise another login and you can use Trustly as long as your bank supports it. On the other hand Trustly isn’t as widely accepted (yet) and transactions can take a while depending on a few factors.
- Incredibly secure thanks to direct affiliation with your bank and several national and international audits
- No additional account required
- Quick withdrawals
- No additional fees
- Issues require contacting Trustly as well as your bank
- Not always available as a withdrawal method
- Not as widespread as e-wallets such as Skrill or Neteller
- Transactions take up to 3 business days if your bank doesn’t offer instant transfer with Trustly
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Trustly payments for UK gamblers
UK banks have strict security measures. As such all services directly affiliated with your bank account may take longer. Trustly has a track record of withdrawals from casinos being rejected by banks as these transactions were deemed unsafe.
For the same reason verifications of transfers can sometimes take longer than the advertised instant transfer.
Transactions using Trustly are very safe, as it is directly linked to your bank account. Additionally, Trustly has received certifications from several European regulating bodies in the financial sector as well as customer safety. Additionally, Trustly is well-versed in the iGaming industry and thus pays particular attention to growth in this sector.
E-wallets vs. debit cards for online players
This service isn’t a traditional e-wallets service. Instead, Trustly is more like a debit card, as it uses the funds available in your bank account and doesn’t offer any form of credit.
Debit cards and services like Trustly can be safer for players who want to keep a close eye on their bankroll. You can of coursed deposit a set amount into your e-wallet for playing, but often withdrawing money directly from your bank account or being unable to use any form of credit is an even more effective way to keep you from accidental overspending.
Generally, e-wallets offer a bigger number of functionalities and work faster than debit card transfers or transfers to bank accounts linked to Trustly.
Alternative payment methods to Trustly
Due to the better withdrawal limits and added rewards, e-wallets like Skrill and Neteller are good alternatives to Trustly. They are also accepted at more casinos and available in more countries worldwide. If you’re interested in an e-wallet, keep the associated fees in mind. Also, make sure e-wallet users are eligible for the welcome bonus of the online casino you are interested in.